Turn waiting times into
an efficient routine.

No. The QR code on the table opens the ordering page directly in the smartphone browser. There is no download, no sign-up and no user account. It works on every iPhone and Android device from recent years, because the camera app recognises QR codes out of the box.

OrderPark costs 79 euros per month, or 59 euros when paid annually, plus VAT in both cases. Every feature is included, regardless of the number of orders, tables or staff members. We take nothing from your revenue. Online payments incur the fees of the payment provider Stripe, currently 1.5 percent plus 25 cents per order.

About 30 minutes until your first order. In that time you create your account, fill the menu with prices and photos, add your logo and colours, generate the QR codes for tables or areas and print the stands. A guided onboarding walks you through the steps one by one.

Directly in the browser, before the order reaches the kitchen. Card payment, Apple Pay and Google Pay are available, handled by the payment provider Stripe. The money goes to your own bank account, not through an intermediary. Alternatively, or in addition, you can enable cash payment, in which case your staff collect at handover as usual.

Guests order over their own mobile connection, so guest Wi-Fi is not a requirement. The ordering page is built for small data volumes and loads even on a weak signal. The kitchen does need a stable connection, because the order board updates in real time. A tablet on a mobile network is enough for that.

No. A QR ordering system is not a cash register and does not replace a certified technical security device under section 146a of the German Fiscal Code. It takes orders and handles payments; the tax record remains the job of your till. OrderPark can pass orders to a connected point-of-sale system, or you export all revenue as CSV for your bookkeeping.

Yes. The labelling obligation for the 14 main allergens and for additives applies whether the menu is printed or digital. In OrderPark you enter the information once on the product, after which it appears at every position in the menu and in the cart. That removes the need for a collective note at the end of the menu.

Anywhere guests stay a while and order again during their visit. That means indoor playgrounds, trampoline parks, bowling alleys and karting tracks, theme parks, beer gardens, beach bars and cafés with a large floor area. The benefit is greatest where the walk to the counter is long or parents would rather not leave their children alone.

Usually yes, because the effort does not grow with size. Even with a handful of tables, digital ordering saves walking and follow-up questions, and the average spend rises through reorders that would otherwise never happen. Since the price is not tiered by order volume, the system pays off even at low turnover.

Yes. You decide whether your venue offers cash, online payment or both, and you can set this differently per QR point. Cash orders appear in the kitchen clearly marked and are flagged as paid by your staff once collected. No service fee is charged on cash payments.

If you want them to, yes. After submitting, every order receives a clearly visible number on the guest's phone. The same number appears on the pickup display on a monitor or TV as soon as the order is ready. You define the number range yourself, or switch the feature off entirely.

Yes, individual items as well as entire orders. If payment was made online, cancelling automatically triggers a partial or full refund through Stripe, with nothing for the guest to do. In the settings you decide whether the service fee is refunded along with it or stays with the venue.

After paying, every guest can leave an anonymous star rating and a short comment. The responses collect in the dashboard, including how they develop over time. That way you see problems before they end up as a public review on Google, and you spot which shifts or areas stand out.

Yes. You get 14 days free with the full feature set, no credit card required and no setup fee. You can cancel at any time. If you would rather see the guest side first, the demo access on orderpark.de leads into a real example venue.